Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-body-repair-service.dentrepair-talk.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users, in adherence to various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with similar laws in Colorado, Utah, Connecticut, Virginia, and South Africa.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy policies governing data collection and usage, which are beyond our control.

Processing Activities

This Privacy Policy applies when:

  1. You use any of our applications, software, or online services as an authorized user.
  2. You visit or interact with our websites linked to this policy.
  3. You receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: Details associated with your user account, such as username, email address, and password hashes.
  • Payment Information: Credit card numbers, payment method details, billing addresses, and transaction history for processing payments and refunds.
  • Financial Information: Bank account information for direct deposits or other financial transactions.
  • Purchase Information: Product/service purchases, order history, and related details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, MAC addresses, and advertising IDs.
  • Location Data: Geographic location data when you use our location-based services or provide consent for tracking.
  • Feedback: Your comments, suggestions, reviews, and responses to surveys or feedback forms.
  • Social Media Information: User profiles, interactions, and content from social media platforms when you choose to connect your accounts with ours.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We obtain this data through direct user input, automatic collection through analytics tools, and third-party partnerships.

Cookies

We use cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functions like login, navigation, and session management.
  • Preference Cookies: Tailored settings and preferences are stored for personalized experiences.
  • Analytics Cookies: Used to collect information about your usage of our site, including pages visited, features used, and referral sources, for performance analysis and optimization.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law:

  • Data related to account activities is kept for the duration of your account’s active status and a reasonable period afterward for legal compliance.
  • Transactional data may be stored for longer periods to facilitate dispute resolution, analytics, and tax/accounting purposes.
  • Upon request, we can assist in deleting or anonymizing your personal data if no longer needed for initial purposes.

Security Measures

We prioritize the protection of your personal data through robust security practices:

  • Implementing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us at the address provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access and rectification: You can request access to your data and corrections if it is inaccurate or incomplete.
    -Erasure (Right to be Forgotten): You have the right to request the deletion of your data under certain circumstances.
  • Restriction: You may limit our processing of your data for specific purposes.
  • Data portability: You can obtain and transfer your data in a structured, commonly used format.
  • Objection: You have the right to object to the processing of your data for specific or all purposes.
  • Non-discrimination: You cannot be subjected to unfair treatment due to exercising your data privacy rights.

To exercise these rights or submit a complaint, please contact our dedicated Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in practices or regulatory requirements. We will promptly post any revisions on our website and encourage users to review it regularly for the latest information.

Contact Information

For any questions, comments, requests for access, or data-related inquiries, please contact us:

Email: [email protected]
Address: Car Body Repair Service, Privacy Team, [Your Address]